Our privacy policy

Updated on Friday 3rd April 2020

This Privacy Policy describes how your Personal Information is collected, used, and shared when you visit or make a purchase from www.humannutrients.com (the “Site”).

PII (PII) We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:

"Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org."Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps."Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “PII” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your PII?

We use the Order Information that we collect generally to full fill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you; Screen our orders for potential risk or fraud; and provide our users with ongoing customer assistance and technical support;Be able to contact our visitors and users who have opted-in to general or personalised service-related notices and promotional messages; Create aggregated statistical data and other aggregated and/or inferred non-PII, which we or our business partners may use to provide and improve our respective services;  We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our site. For example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.We may use your data for advertising and re-marketing.

Sharing Your PII.

As part of the operation of this site, we share your PII with third parties, as described below: 
For example, we use Webflow to power our online store. You can read more about how Webflow uses your PII here: https://webflow.com/legal/privacy

We also use Google Analytics to help us understand how our customers use the Site.

You can read more about how Google uses your PII here:
https://www.google.com/intl/en/policies/privacy/ 

You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout.

As described above, we use your PII to provide you with targeted advertisements or marketing communications we believe may be of interest to you, including but not limited to Google, Facebook and Twitter. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

In a case where you are opted-in to an email marketing list, you will always have the option to unsubscribe via a link in the email footer. Finally, we may also share your PII to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. If you are a European resident, you have the right to access PII we hold about you and to ask that your PII be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to full fill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records indefinitely, unless and until you ask us to delete this information.

Policy Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a request remove your data from our site, please contact us by e-mail at info@humannutrients.com